Privacy Policy
Last updated: March 15, 2024
1. Introduction
Web Pier, a division of Frog Byte LLC ("Web Pier", "we", "us", or "our"), is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your information when you use our website, products, or services.
By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact details
- Email address and phone number
- Billing and payment information
- Business information and preferences
- Website login credentials
- Communication history with us
2.2 Technical Information
We automatically collect the following technical information:
- IP address and location data
- Browser type and version
- Device information and identifiers
- Operating system details
- Website usage data and analytics
- Cookies and tracking information
2.3 Client Website Data
For hosted websites and services, we may collect:
- Website content and files
- User accounts and credentials
- Website visitor data
- Database information
- Server logs and performance metrics
3. How We Use Your Information
3.1 Primary Uses
We use collected information to:
- Provide and maintain our services
- Process payments and transactions
- Communicate about services and updates
- Provide technical support
- Monitor and improve our services
- Prevent fraud and abuse
3.2 Marketing Communications
We may use your information to contact you with newsletters, marketing materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe links or contacting us.
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with:
- Hosting and cloud service providers
- Payment processors
- Analytics services
- Email and communication services
- Customer support tools
4.2 Legal Requirements
We may disclose your information if required by law:
- To comply with legal obligations
- To protect our rights and property
- To prevent or investigate possible wrongdoing
- To protect against legal liability
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of transmitted data
- Secure storage systems
- Access controls and authentication
- Regular security assessments
- Employee training and policies
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Track website activity and usage
- Store your preferences
- Improve user experience
- Analyze service performance
- Enable certain website functions
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
7. Data Retention
We will retain your information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When we no longer require your information, we will securely delete or anonymize it.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent
To exercise these rights, please contact us using the information provided below. Note that some requests may be subject to verification of identity and legal limitations.
9. Children's Privacy
Our services are not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers and processing as described in this Privacy Policy.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Web Pier, a division of Frog Byte LLC
Email: privacy@webpier.com
Phone: (844) 932-7437
Address: 45 Portland Rd, Ste 7 #1050, Kennebunk, ME 04043